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– Fix Outlook Password Prompt Reappearing – TechCult

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Lately, we have been fighting Outlook prompt for credentials in our environment. We have tried removing the credentials and adding them manually in credential manager.

Nothing seems to work. What did spark my attention in credential manager, after login with user and password, the credentials did not get placed in the generic field. It was placed in the windows credential field with persistence set to “Login Session”.

Which found out later on, this should be “Enterprise”. Does anyone know how I can accomplish this task? We would like to know more about your concern regarding the window popping asking for your credentials.

Kindly answer the questions below:. Was this reply helpful? Yes No. Sorry this didn’t help. Choose where you want to search below Search Search the Community.

Search the community and support articles Outlook Outlook. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 4. Report abuse. Details required :. Cancel Submit. Virfranz Man Microsoft Agent. Hello Marcus, We would like to know more about your concern regarding the window popping asking for your credentials. Kindly answer the questions below: Are you using a business domain for your account?

Does your computers connected to a domain? Thanks for your feedback. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. This site in other languages x.

 
 

– Microsoft outlook 2016 keeps prompting for credentials free

 
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– Outlook keeps asking for username and password

 

Go to the Security Basics page and sign in to your Microsoft account. Under App passwords , select Create a new app password. Copy the app password displayed and enter it in the password field when you’re connecting your Outlook. We love reading your suggestions on new features and feedback about how you use our products!

Share your thoughts. Give feedback on Microsoft Office. Resolve Outlook for Windows issues with automated troubleshooting tools. Outlook or Outlook repeatedly prompts for credentials when adding Outlook. Outlook Outlook Outlook. Need more help? Join the discussion. As an intermittent problem its likely to mean many tests of various types, to try to identify the cause.

Was this reply helpful? Yes No. Sorry this didn’t help. It seems that it may have something todo with the “windows profile getting initialized when the login starts. My other thought is is that is seeing Security-SPP messages in the eventvwr for and around the outlook events.

Reason: RulesEngine. I believe I have solved the issue. It looks like I had another identity from my old employers office account which was no longer valid and not listed anywhere. I deleted the identity key in the registry as follows in the link below, restarted and it works now without asking for passwords. In Office , there is no option to select the check box to remember the password, it was available in Office only. After updating, sign in to Office applications with your work or school credentials and see if Office applications stays logged in.

If the issue persists, please try the following steps:. Sorry to say that the issue is still not resolved. Seems that a reboot somehow wants me to input the passwords again? When outlook crashes from mso20win32client. Can someone from Microsoft’s office team please look into this. I am not the only one with this issue since the Oauth2 was implemented.

BTW, I have also installed Mozilla Thunderbird to see if the same issue happens using their Oauth connectivity and there is no issues at all. Choose where you want to search below Search Search the Community. Go to Add-ins tab in the left and then click on GO… button, as shown.

It is possible that the antivirus software you have placed on your computer is interfering with Outlook, causing the Outlook password prompt reappearing problem. You can try deactivating the antivirus in this situation to see if it fixes the problem. Furthermore, you can add app exclusion in Windows firewall as follows:. Select Allow an app or feature through Windows Defender Firewall option in the left sidebar.

Check Microsoft Office component under Private and Public options, as illustrated below. Click on OK to save the changes.

We hope you were able to resolve Outlook password prompt reappearing issue. Let us know which method worked for you. Elon is a tech writer at TechCult. He’s been writing how-to guides for about 6 years now and has covered many topics.

He loves to cover topics related to Windows, Android, and the latest tricks and tips. Your email address will not be published.

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Microsoft Outlook pro plus keeps asking for a password – Microsoft Community

 
 

That did not help. An update to a third-party app occurred on April 28, and I thought it might be related so I removed the app. No change. I went so far as to remove Office from the system, restarted, cleaned the system using CCleaner Professional, cleaned the registry using CCleaner Professional and reinstalled Office with the original distribution disc.

Other similar questions have been posted and none of their solutions are working for me. Most of the posts are still unresolved. Any suggestions? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity.

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Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. If this is an Office account the Outlook Team is investigating an auth prompt issue. In the cases I looked at users were getting an unexpected Basic Auth prompt. If you are on Monthly Channel I would be curious if you reverted to the Office build before April 29th. To revert Office click Start, search for Command Prompt and open it. This will revert you to the build before April 29th per Update History.

Was this reply helpful? Yes No. Sorry this didn’t help. This is a standalone Outlook account, not an Office account I think. I don’t know what Monthly Channel is. That Word version looks a little old. The more recent update version should be Unless Word is showing the wrong version I would first recommend installing the latest updates.

Not sure what version of Windows you have. In the Windows search box type updates to get to Windows Update settings and turn on Microsoft Update if it is not.

When this is turned on it will pull down all the Office updates for you automatically. I would make sure Office is fully up to date first and see if that helps mitigate the issue.

These are what Windows should pull down when Microsoft Update is enabled. Note that I reinstalled Office from the original CD after the problem started.

It explains why the version is old. That tells me my problem is not a version-specific problem. The old version that worked for almost a year is now having the password problem too. What’s left? Is my account corrupt? Regarding your issue with your password, keep prompting. We just want to know if you check the “Remember my password”? For you to check the log if you successfully log it in, you may go to Windows credentials and check below your history log-in.

If you’re done with the troubleshooting steps. We are getting really frustrated with this ongoing problem of keep prompting for a password in Outlook on a PC using Windows 10 and the latest version of Office. We always tick the box “Remember Password” but it still keep popping up to remind us to add your password. I had previously undertaken the steps via the Credentials Manager by using an IT specialist to help me.

We still get this problem, so please help me to “FIX” this ongoing problem, as surely the huge resources of Microsoft can please help me to get rid of this ongoing nuisance. Also in your answers please do not use IT jargin so please speak in plain terms.

My comments are aimed to be both frank and helpful, in this matter like many others I find Microsoft staff offer answers that “do not” line with what is on my Windows 10 PC or the words they use are too related to IT speak, than being in common lingo.

But when I compare Microsoft Help in Australia to Apple Help in Australia, then Apple service wins hands down every time, but I try to stay loyal to Microsoft, but you are making it harder each time.

Choose where you want to search below Search Search the Community. Search the community and support articles Microsoft and Office Subscription, account, billing Search Community member. Can anyone help me please. I use Windows 10 and Office versions and my Outlook says it is version Please help and can you try to explain without any abbreviations of any IT lingo, please. I have the same question 5.

Report abuse. Details required :. Cancel Submit. Phillip Pio Microsoft Agent. Hi Brian, The issue may occur due to security purposes of Microsoft to your account. In order for us to assist you better, please answer the questions below: Were there any changes made prior to the issue? Have you changed location? Have you changed your date and time settings? We look forward to your response. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

In reply to Phillip Pio’s post on October 15, Hi Microsoft Community, I will reply to your questions as follows, 1. Can you offer any solutions please. Brian Sth East Queensland. In reply to BrianBattersby’s post on October 15, Thank you for your response. Regarding your issue on password that keeps prompting, we suggest following the troubleshooting steps below: Close the Microsoft Outlook.

Click the Start button. Type Credential in the search box. You will see “Credential manager”. Click on “Credential manager”. Under “Generic Credentials” , you will see an entry that has Outlook.

Delete Outlook. You can delete all of it if you want. If the system asks for a password, enter your password and check it to remember your password. Your password will be created in the credential vault with your latest login.

Feel free to post back your response. Hi Phillip Pio, I did these offered fix up matters but go somewhat lost in answers 5 click on credentials mgr, but it offers two sub titles.

In reply to BrianBattersby’s post on October 18, I have also added in a copy of the actual on-screen image and dated it for you as well. So any help please to really stop this annoying prompt, please. We are looking forward to your response. In reply to Phillip Pio’s post on October 20, Hi Philip Pio – Microsoft Community, We are getting really frustrated with this ongoing problem of keep prompting for a password in Outlook on a PC using Windows 10 and the latest version of Office.

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